In order to install the Adopt card on your telephone, you must have an account created in the shop and have made a purchase there or have validated an order on the website at least 24/48 hours previously.
Without a purchase registered on your customer account, the card cannot be created.
You can download your card by clicking directly on the personalised link provided in the emails you receive, or directly here.
You will then need to fill in the following fields:
Then click on "I activate my card".