I received my order with a defective item. What should I do? 21 February 2024 10:54 Updated We sincerely apologize for this incident. We invite you to contact us here by specifying your order number, with a photo for proof of the defective item. Then we can make the appropriate compensation. Related articles How do I contact customer service? I haven't received my order in full, why? My glitter bottle is no longer working. What to do? I want to return part or all of my order, how to do? What do I do if my order has been returned ?