I received my order with a defective item. What should I do? 21 February 2024 10:54 Updated We sincerely apologize for this incident. We invite you to contact us here by specifying your order number, with a photo for proof of the defective item. Then we can make the appropriate compensation. Related articles My glitter bottle is no longer working. What to do? I want to return part or all of my order, how to do? How do I download my Adopt Parfums card? What are the delivery times? I haven't received my order in full, why?