Problems logging in?
If you have already created your account on adopt.com, check that you are using the correct email address. If you've forgotten your password, just click on "Forgot your password?" and we'll send a link to reset your password to your email inbox.
Not receiving your reset email? Don't forget to check your spam folder.
If you have only created your account in the shop or if you have only subscribed to the newsletter, you will need to create your account online once, using the same email address as in the shop or for the newsletter.